Q.: The pandemic and medical aid during it is a highly sensitive matter. Have you received many complaints on it?
A.: In 2021, we performed 24 investigations concerning citizens’ complaints – in 19 cases, the complaints were justified. Say, the investigations carried out by the Prosecutor’s Office of the Prikubansky District in Krasnodar revealed violations in the work of five medical facilities related to substandard provision with medicines of patients undergoing outpatient treatment; overoccupancy of wards and insufficient supply of medication were observed at two coronavirus hospitals. Similar offences were revealed by District Prosecutor’s Office at the Timashevsk Central Rayon Hospital. Altogether, our investigations on COVID-19-related issues revealed more than 400 violations; to eliminate them, four challenges and around 150 remedial action orders were issued, 93 persons were disciplined, 72 suits were brought into courts, ten warnings were announced, and a criminal case was opened – all based on our materials.
Q.: In Krasnodar, a group of physically challenged persons bought prosthetic devices and wheelchairs at their own cost, but officers of the regional Social Insurance Fund decided to compensate them only for 40 to 50% of what they paid.
A.: The investigation into the complaints submitted by physically challenged persons to public organizations is now in progress. Notwithstanding the growing demand, the volume of budget assignments for privileged categories of citizens will decrease from eight billion roubles in 2021 down to 7.6 billion in 2022, including nearly two billion from the federal budget and 5.6 billion from the regional budget – despite the fact that in the past we had managed to achieve additional allocation of money for these purposes. In December, we informed the regional Legislative Assembly of this fact.
Q.: Recently, the regional Prosecutor’s Office examined the quality of the school food. What were the results of this check?
A.: We revealed numerous failures to comply with the sanitary and epidemiological requirements while organizing child nutrition at schools. In particular, the Adler District Prosecutor’s Office revealed such failures in the work of six preschool educational institutions. The regional Prosecutor’s Office pays special attention to issues of support of the right of physically challenged and home-educated children to get compensation for the school food. Starting from October 2020, multiple facts of abuse of the rights of this category of children were revealed – as were the rights of the kids that study at schools. Thankful to our intervention, over 32,000 physically challenged kids have been provided with two hot meals a day since September 2021 – of them, over 5,000 are home-educated and they get compensation payments.
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