Krasnodar, 16 November – Yug Times. On November 8, the Kuban Credit Bank held a meeting with its private clients from the additional offices.

It was an informal meeting held in a café, with the participation of the managers of the bank’s retail department. The aim of the meeting was to get objective feedback from the clients about the quality of servicing, the assortment and the conditions of the bank’s products and services.

Opening the meeting, Vice Chair of the Board Yelena Osadskaya thanked the attendees for their interest and encouraged them to an open and honest discussion.

She noted that it is very important for the bank to know the opinions and desires of its customers to be able to justify their expectations and perfect the quality of servicing.

The participants of the meeting noted that the activity proved very useful for them.

 


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